Details
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Type:
Improvement
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.0.0.b5
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Fix Version/s: 4.11.0-b1
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Component/s: Client Interface
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Labels:None
Description
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
Display
Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. It's possible that a cancellation is scheduled as well, the reason should probably appear for all services of any status if a reason has been set.
See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion.
Issue Links
Activity
Automated transition triggered when Jonathan Reissmueller merged pull request #870 in Stash -
| Status | In Review [ 5 ] | Closed [ 6 ] |
| Time Spent | 3 hours, 3 minutes [ 10980 ] | 3 hours, 35 minutes [ 12900 ] |
| Worklog Id | 13633 [ 13633 ] |
| Time Spent | 2 hours, 57 minutes [ 10620 ] | 3 hours, 3 minutes [ 10980 ] |
| Worklog Id | 13629 [ 13629 ] |
| Time Spent | 2 hours, 26 minutes [ 8760 ] | 2 hours, 57 minutes [ 10620 ] |
| Worklog Id | 13628 [ 13628 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours, 26 minutes [ 8760 ] | |
| Worklog Id | 13625 [ 13625 ] |
Automated transition triggered when Abdy Franco created pull request #870 in Stash -
| Status | In Progress [ 3 ] | In Review [ 5 ] |
| Resolution | Fixed [ 1 ] |
| Status | Open [ 1 ] | In Progress [ 3 ] |
| Assignee | Abdy Franco [ abdy ] |
| Rank | Ranked lower |
| Sprint | 4.11.0 Sprint 1 [ 108 ] |
| Assignee | Tyson Phillips [ tyson ] |
| Story Points | 3 |
| Fix Version/s | 4.11.0-b1 [ 11401 ] | |
| Fix Version/s | Short Term [ 10800 ] |
| Rank | Ranked higher |
Paul Phillips
made changes -
| Fix Version/s | Short Term [ 10800 ] |
Tyson Phillips (Inactive)
made changes -
Paul Phillips
made changes -
| Description |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
*Display* Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion. |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
*Display* Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. It's possible that a cancellation is scheduled as well, the reason should probably appear for all services of any status if a reason has been set. See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion. |
Paul Phillips
made changes -
| Description |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
**Display** Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion. |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
*Display* Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion. |
Paul Phillips
made changes -
| Description |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling.
Need to discuss details, and also how & where a staff member may see this. |
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
**Display** Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion. |
Paul Phillips
made changes -
| Fix Version/s | 3.4.0 [ 10400 ] |
Paul Phillips
made changes -
| Security | Private [ 10000 ] |
Paul Phillips
made changes -
Paul Phillips
made changes -
| Fix Version/s | 3.4.0 [ 10400 ] | |
| Fix Version/s | 3.3.0 [ 10100 ] |
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Fix Version/s | 3.3.0 [ 10100 ] | |
| Fix Version/s | 3.1.0 [ 10001 ] |
Paul Phillips
created issue -
