Details
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Type:
Improvement
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Status: Closed
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Priority:
Major
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Resolution: Fixed
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Affects Version/s: 3.0.0.b5
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Fix Version/s: 4.11.0-b1
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Component/s: Client Interface
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Labels:None
Description
Add a text area box to the client service cancel page that allows them to specify a reason for cancelling. "Please tell us why you have decided to cancel."
Display
Display the reason in the expandable area when clicking a cancelled service row on both the client area as well as under Billing > Services: Canceled. The reason should be in its own well. It's possible that a cancellation is scheduled as well, the reason should probably appear for all services of any status if a reason has been set.
See http://www.blesta.com/forums/index.php?/topic/4359-commentreason-box-for-cancellations/ for discussion.
