[CORE-768] Add a reason response for suspension notices. - Blesta

Details

Type: New Feature
Status: Closed
Priority: Major
Resolution: Fixed
Affects Version/s: 3.0.0
Fix Version/s: 4.3.0-b1
Component/s: Staff Interface
Labels:
None

Description

A service may be suspended in 1 of 2 ways.

1. Automatically by the system.
2. Manually by a staff member.

In the case of #1, the system only suspends services due to late payments.

In the case of #2, the staff member may manually suspend a service for any number of reasons.

The suspend email template should contain the reason.

If by the system, it should contain the text from a language file. "Non-Payment"

If by the staff member, the staff member should be able to enter a custom reason. When selecting Suspend under Actions, display a text field directly below the drop down as pictured.

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Attachments

bonfire-screenshot-20130917-133541-875.png

116 kB

17/Sep/13 4:35 PM

Issue Links

Testing discovered

CORE-2580 Services using the none module cause certain cron tasks to fail

Closed

Activity

Ascending order - Click to sort in descending order

Paul Phillips created issue - 17/Sep/13 4:35 PM

Paul Phillips made changes - 17/Sep/13 4:35 PM

Field	Original Value	New Value
Attachment		bonfire-screenshot-20130917-133541-875.png [ 10641 ]

Paul Phillips made changes - 17/Jan/14 4:16 PM

Fix Version/s		3.3.0 [ 10100 ]
Fix Version/s	3.2.0 [ 10002 ]

Paul Phillips made changes - 05/Jun/14 4:44 PM

Fix Version/s		3.4.0 [ 10400 ]
Fix Version/s	3.3.0 [ 10100 ]

Paul Phillips made changes - 30/Sep/14 6:30 PM

Fix Version/s		3.5.0 [ 10401 ]
Fix Version/s	3.4.0 [ 10400 ]

Paul Phillips made changes - 08/Apr/15 1:01 PM

Fix Version/s		3.5.0-b2 [ 10701 ]
Fix Version/s	3.5.0-b1 [ 10401 ]

Paul Phillips made changes - 08/Apr/15 4:04 PM

Fix Version/s

3.5.0-b2 [ 10701 ]

Tyson Phillips (Inactive) made changes - 13/May/16 7:48 PM

Security

Private [ 10000 ]

Tyson Phillips (Inactive) made changes - 13/May/16 7:48 PM

Fix Version/s

Long Term [ 10801 ]

Paul Phillips made changes - 27/Jul/17 6:58 PM

Fix Version/s		Short Term [ 10800 ]
Fix Version/s	Long Term [ 10801 ]

Paul Phillips made changes - 27/Jul/17 6:58 PM

Rank

Ranked higher

Jonathan Reissmueller made changes - 11/Dec/17 2:41 PM

Rank

Ranked higher

Jonathan Reissmueller made changes - 11/Dec/17 4:50 PM

Sprint

4.3.0 Sprint 1 [ 49 ]

Jonathan Reissmueller made changes - 11/Dec/17 4:50 PM

Rank

Ranked lower

Jonathan Reissmueller made changes - 27/Dec/17 12:10 PM

Assignee

Tyson Phillips [ tyson ]

Jonathan Reissmueller [ jonathan ]

Automated transition triggered when Jonathan Reissmueller created a branch in Stash - 27/Dec/17 12:10 PM

Status

Open [ 1 ]

In Progress [ 3 ]

Jonathan Reissmueller made changes - 27/Dec/17 6:10 PM

Remaining Estimate		0 minutes [ 0 ]
Time Spent		53 minutes [ 3180 ]
Worklog Id	10653 [ 10653 ]

Automated transition triggered when Jonathan Reissmueller created pull request #382 in Stash - 28/Dec/17 6:57 PM

Status	In Progress [ 3 ]	In Review [ 5 ]
Resolution		Fixed [ 1 ]

Tyson Phillips (Inactive) made changes - 29/Dec/17 12:20 PM

Story Points

Jonathan Reissmueller made changes - 09/Jan/18 11:38 AM

Time Spent	53 minutes [ 3180 ]	1 hour, 53 minutes [ 6780 ]
Worklog Id	10686 [ 10686 ]

Jonathan Reissmueller made changes - 09/Jan/18 11:39 AM

Link

This issue Testing discovered ~~CORE-2580~~ [ ~~CORE-2580~~ ]

Tyson Phillips (Inactive) made changes - 11/Jan/18 7:20 PM

Sprint

4.3.0 Sprint 1 [ 49 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2 [ 49, 52 ]

Tyson Phillips (Inactive) made changes - 11/Jan/18 7:20 PM

Rank

Ranked higher

Tyson Phillips (Inactive) made changes - 22/Jan/18 4:26 PM

Fix Version/s		4.3.0-b1 [ 11019 ]
Fix Version/s	Short Term [ 10800 ]

Tyson Phillips (Inactive) made changes - 29/Jan/18 7:33 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2 [ 49, 52 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3 [ 49, 52, 53 ]

Tyson Phillips (Inactive) made changes - 21/Feb/18 12:19 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3 [ 49, 52, 53 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 49, 52, 53, 54 ]

Jonathan Reissmueller made changes - 22/Feb/18 6:46 PM

Time Spent	1 hour, 53 minutes [ 6780 ]	2 hours, 17 minutes [ 8220 ]
Worklog Id	10774 [ 10774 ]

Jonathan Reissmueller made changes - 26/Feb/18 4:53 PM

Time Spent	2 hours, 17 minutes [ 8220 ]	3 hours, 4 minutes [ 11040 ]
Worklog Id	10789 [ 10789 ]

Jonathan Reissmueller made changes - 26/Feb/18 4:53 PM

Time Spent	3 hours, 4 minutes [ 11040 ]	3 hours, 7 minutes [ 11220 ]
Worklog Id	10789 [ 10789 ]

Jonathan Reissmueller made changes - 28/Feb/18 6:51 PM

Time Spent	3 hours, 7 minutes [ 11220 ]	3 hours, 11 minutes [ 11460 ]
Worklog Id	10794 [ 10794 ]

Jonathan Reissmueller made changes - 01/Mar/18 11:45 AM

Time Spent	3 hours, 11 minutes [ 11460 ]	3 hours, 21 minutes [ 12060 ]
Worklog Id	10798 [ 10798 ]

Jonathan Reissmueller made changes - 01/Mar/18 6:42 PM

Time Spent	3 hours, 21 minutes [ 12060 ]	3 hours, 32 minutes [ 12720 ]
Worklog Id	10808 [ 10808 ]

Tyson Phillips (Inactive) made changes - 08/Mar/18 7:39 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4 [ 49, 52, 53, 54 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5 [ 49, 52, 53, 54, 55 ]

Tyson Phillips (Inactive) made changes - 08/Mar/18 7:39 PM

Rank

Ranked higher

Tyson Phillips (Inactive) made changes - 27/Mar/18 5:04 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5 [ 49, 52, 53, 54, 55 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5, 4.3.0 Sprint 6 [ 49, 52, 53, 54, 55, 56 ]

Tyson Phillips (Inactive) made changes - 11/Apr/18 6:56 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5, 4.3.0 Sprint 6 [ 49, 52, 53, 54, 55, 56 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5, 4.3.0 Sprint 6, 4.3.0 Sprint 7 [ 49, 52, 53, 54, 55, 56, 57 ]

Tyson Phillips (Inactive) made changes - 11/Apr/18 6:56 PM

Rank

Ranked higher

Jonathan Reissmueller made changes - 19/Apr/18 2:59 PM

Time Spent	3 hours, 32 minutes [ 12720 ]	3 hours, 46 minutes [ 13560 ]
Worklog Id	10973 [ 10973 ]

Jonathan Reissmueller made changes - 19/Apr/18 3:44 PM

Time Spent	3 hours, 46 minutes [ 13560 ]	3 hours, 56 minutes [ 14160 ]
Worklog Id	10973 [ 10973 ]

Tyson Phillips (Inactive) made changes - 25/Apr/18 7:40 PM

Sprint

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5, 4.3.0 Sprint 6, 4.3.0 Sprint 7 [ 49, 52, 53, 54, 55, 56, 57 ]

4.3.0 Sprint 1, 4.3.0 Sprint 2, 4.3.0 Sprint 3, 4.3.0 Sprint 4, 4.3.0 Sprint 5, 4.3.0 Sprint 6, 4.3.0 Sprint 7, 4.3.0 Sprint 8 [ 49, 52, 53, 54, 55, 56, 57, 58 ]

Jonathan Reissmueller made changes - 26/Apr/18 11:44 AM

Time Spent	3 hours, 56 minutes [ 14160 ]	4 hours, 1 minute [ 14460 ]
Worklog Id	10993 [ 10993 ]

Automated transition triggered when Tyson Phillips (Inactive) merged pull request #382 in Stash - 26/Apr/18 5:25 PM

Status

In Review [ 5 ]

Closed [ 6 ]

People

Assignee:

Jonathan Reissmueller

Reporter:

Paul Phillips

Votes:

0 Vote for this issue

Watchers:

2 Start watching this issue

Dates

Created:

17/Sep/13 4:35 PM

Updated:

26/Apr/18 5:25 PM

Resolved:

28/Dec/17 6:57 PM

Fix Release Date:

15/Jun/18

Time Tracking

Estimated:

Not Specified

Remaining:

Logged:

4h 1m

Agile

Completed Sprints:

4.3.0 Sprint 1 ended 12/Jan/18
4.3.0 Sprint 2 ended 30/Jan/18
4.3.0 Sprint 3 ended 21/Feb/18
4.3.0 Sprint 4 ended 09/Mar/18
4.3.0 Sprint 5 ended 27/Mar/18
4.3.0 Sprint 6 ended 11/Apr/18
4.3.0 Sprint 7 ended 25/Apr/18
4.3.0 Sprint 8 ended 10/May/18
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