Details
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Type:
Improvement
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Plugins
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Labels:None
Description
A setting should be created that limits the length of time a client has to re-open a closed ticket. e.g. between 1 and 90 days
Activity
Tyson Phillips (Inactive)
created issue -
Paul Phillips
made changes -
| Field | Original Value | New Value |
|---|---|---|
| Summary | Support Manager: Add time limit setting for closed tickets | Support Manager: Add time limit setting for reopening closed tickets |
Paul Phillips
made changes -
| Fix Version/s | 3.4.0 [ 10400 ] | |
| Fix Version/s | 3.3.0 [ 10100 ] |
Tyson Phillips (Inactive)
made changes -
| Description | A setting should be created that limits the length of time a client has to view a closed ticket. e.g. between 1 and 90 days | A setting should be created that limits the length of time a client has to re-open a closed ticket. e.g. between 1 and 90 days |
Paul Phillips
made changes -
| Fix Version/s | 3.4.0 [ 10400 ] |