Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-1491

Support Manager: Add email template to notify staff a ticket is now assigned to them

    Details

    • Type: New Feature
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 3.4.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      When a ticket is assigned to a staff member, they should receive an email stating this fact.

      If possible, don't send the email if the staff assigns a ticket to himself.

        Issue Links

          Activity

            People

            • Assignee:
              tyson Tyson Phillips (Inactive)
              Reporter:
              tyson Tyson Phillips (Inactive)
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:
                Fix Release Date:
                12/Dec/14

                Agile