Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-2361

Support Manager: Contacts may be unable to email in tickets

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Cannot Reproduce
        • Affects Version/s: 4.0.0
        • Fix Version/s: None
        • Component/s: Plugins
        • Labels:
          None

          Description

          Contacts may be unable to email in tickets when "Allow only clients to open or reply to tickets" is checked for the department. I believe contacts were previously able to open and reply to tickets.

          Reported here: https://requests.blesta.com/topic/version-4-0-sub-account-emails-receive-a-ticket-bounce-email-notification

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            jonathan Jonathan Reissmueller added a comment -

            I tried and was unable to replicate this issue.

            Show
            jonathan Jonathan Reissmueller added a comment - I tried and was unable to replicate this issue.
            Hide
            Permalink
            admin Paul Phillips added a comment -

            We tried and tried, but could not reproduce this.

            Show
            admin Paul Phillips added a comment - We tried and tried, but could not reproduce this.

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: