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  1. Blesta Core
  2. CORE-2632

Support Manager: Sorting issues when navigating pages

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 4.2.0
        • Fix Version/s: 4.4.0-b1
        • Component/s: Staff Interface
        • Labels:
          None

          Description

          There seems to be an intermittent issue when sorting tickets by Department as an admin, and then navigating to page 2. This probably does not only apply to this sort type or page number, but it's where I have personally experienced it.

          It's possible to see the same ticket that's on page 1 on page 2, even though no changes have been made (New or updated tickets) during that time.

          If you have multiple pages of tickets, and you sort by Department on page 1, and go to page 2, sometimes you will see 1 or more of the same tickets on the second page. It doesn't always happen, and I'm not sure if it happens on page load or via ajax reload.

            Activity

            Ascending order - Click to sort in descending order
            admin Paul Phillips created issue -
            tyson Tyson Phillips (Inactive) made changes -
            Field Original Value New Value
            Sprint 4.3.0 Sprint 13 [ 64 ]
            tyson Tyson Phillips (Inactive) made changes -
            Fix Version/s 4.3.1 [ 11104 ]
            Fix Version/s Short Term [ 10800 ]
            tyson Tyson Phillips (Inactive) made changes -
            Assignee Jonathan Reissmueller [ jonathan ]
            Automated transition triggered when Jonathan Reissmueller created a branch in Stash -
            Status Open [ 1 ] In Progress [ 3 ]
            jonathan Jonathan Reissmueller made changes -
            Remaining Estimate 0 minutes [ 0 ]
            Time Spent 41 minutes [ 2460 ]
            Worklog Id 11366 [ 11366 ]
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 1 [ 64 ] 4.4.0 Sprint 1, 4.4.0 Sprint 2 [ 64, 70 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            admin Paul Phillips made changes -
            Fix Version/s 4.3.2 [ 11106 ]
            Fix Version/s 4.3.1 [ 11104 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked lower
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 1, 4.4.0 Sprint 2 [ 64, 70 ] 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2 [ 59, 64, 70 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Assignee Jonathan Reissmueller [ jonathan ] Tyson Phillips [ tyson ]
            admin Paul Phillips made changes -
            Fix Version/s 4.4.0-b1 [ 11105 ]
            Fix Version/s 4.3.2 [ 11106 ]
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2 [ 59, 64, 70 ] 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2, 4.4.0 Sprint 4 [ 59, 64, 70, 71 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2, 4.4.0 Sprint 4 [ 59, 64, 70, 71 ] 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2, 4.4.0 Sprint 4, 4.4.0 Sprint 5 [ 59, 64, 70, 71, 72 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            tyson Tyson Phillips (Inactive) made changes -
            Sprint 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2, 4.4.0 Sprint 4, 4.4.0 Sprint 5 [ 59, 64, 70, 71, 72 ] 4.4.0 Sprint 3, 4.4.0 Sprint 1, 4.4.0 Sprint 2, 4.4.0 Sprint 4, 4.4.0 Sprint 5, 4.4.0 Sprint 6 [ 59, 64, 70, 71, 72, 73 ]
            tyson Tyson Phillips (Inactive) made changes -
            Rank Ranked higher
            jonathan Jonathan Reissmueller made changes -
            Time Spent 41 minutes [ 2460 ] 1 hour, 1 minute [ 3660 ]
            Worklog Id 11570 [ 11570 ]
            Automated transition triggered when Jonathan Reissmueller created pull request #37 in Stash -
            Status In Progress [ 3 ] In Review [ 5 ]
            Resolution Fixed [ 1 ]
            Automated transition triggered when Tyson Phillips (Inactive) merged pull request #37 in Stash -
            Status In Review [ 5 ] Closed [ 6 ]

              People

              • Assignee:
                tyson Tyson Phillips (Inactive)
                Reporter:
                admin Paul Phillips
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  22/Oct/18

                  Time Tracking

                  Estimated:
                  Original Estimate - Not Specified
                  Not Specified
                  Remaining:
                  Remaining Estimate - 0 minutes
                  0m
                  Logged:
                  Time Spent - 1 hour, 1 minute
                  1h 1m

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