Uploaded image for project: 'Blesta Core'
  1. Blesta Core
  2. CORE-2632

Support Manager: Sorting issues when navigating pages

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 4.2.0
    • Fix Version/s: 4.4.0-b1
    • Component/s: Staff Interface
    • Labels:
      None

      Description

      There seems to be an intermittent issue when sorting tickets by Department as an admin, and then navigating to page 2. This probably does not only apply to this sort type or page number, but it's where I have personally experienced it.

      It's possible to see the same ticket that's on page 1 on page 2, even though no changes have been made (New or updated tickets) during that time.

      If you have multiple pages of tickets, and you sort by Department on page 1, and go to page 2, sometimes you will see 1 or more of the same tickets on the second page. It doesn't always happen, and I'm not sure if it happens on page load or via ajax reload.

        Activity

          People

          • Assignee:
            tyson Tyson Phillips (Inactive)
            Reporter:
            admin Paul Phillips
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              22/Oct/18

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 hour, 1 minute
              1h 1m

                Agile