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  1. Blesta Core
  2. CORE-3064

Support Manager: Non-client ticket emails are sent in English rather than the default company language

        Details

        • Type: Bug
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Affects Version/s: 4.5.0
        • Fix Version/s: 4.5.2
        • Component/s: Plugins
        • Labels:
          None

          Description

          This may be related to CORE-2982

          To reproduce:

          • Add another language to the system like German.
          • Set this language as the default language for the company.
          • Create a support department that allows non-clients to open tickets.
          • Update the Support email templates to use the new language
          • As a non-client, visit Blesta and open a ticket via UI (or email would probably work too)
          • Observe that the English email template is sent and not that of the default language for the company.

            Activity

              People

              • Assignee:
                jonathan Jonathan Reissmueller
                Reporter:
                admin Paul Phillips
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Fix Release Date:
                  4/Apr/19

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