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  1. Blesta Core
  2. CORE-3839

Support Manager: Update ticket updated message template

    Details

    • Type: Improvement
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 4.12.0-b1
    • Component/s: None
    • Labels:
      None

      Description

      Right now we are simply copying the existing email template content for the message template, but the formatting is not well suited to text messages. This is especially the case since some essential details may be truncated due to them appearing at the end of the message.

      A new config value should be added for the order_received message template that puts the ticket # and such at the beginning of the template rather than the end and replaces the "|" separators with newlines.

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          People

          • Assignee:
            abdy Abdy Franco
            Reporter:
            jonathan Jonathan Reissmueller
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            Dates

            • Created:
              Updated:
              Resolved:
              Fix Release Date:
              17/Sep/20

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